Need assistance or have questions about your account? Text Cadillac Financial anytime, anywhere from your mobile device.
That’s right: Connecting with our Cadillac concierge team is now as easy as texting your family and friends.
We’ll respond during business hours: Mon.-Fri. 6 a.m.–8 p.m. CT, Sat. 9 a.m.–3 p.m. CT, Sun. CLOSED
Things to know
• To stop receiving text messages from us, just text STOP in the conversation. Afterward, you will receive a one-time message confirming chat termination. To resume later, text START before sending a new message in the chat.
• Standard SMS rates apply.
• Cadillac Financial will save a transcript of the conversation.
• Please do not share sensitive account information directly in the conversation. We’ll provide a secure form if needed.
• You can make payments, get account updates and more in the Cadillac Financial Mobile app and on the MyAccount website 24/7.
• Check out our FAQ. Answers to your questions could be a click away.
Still have questions?
Personal Accounts: 1-877-223-5893 (877-2CF-LUXE)