Question How can a buyer scam me by offering to pay off my balance?
Answer

A buyer may scam you by offering to pay off your remaining balance with a payment that appears legitimate. After you transfer ownership, the payment may be reversed because it was fraudulent, leaving you without the vehicle and still responsible for the balance.

Question What are the warning signs of an auto sale scam?
Answer

If an offer seems too good to be true, it usually is. Common warning signs of an auto sale scam include buyers who:

Question What payment methods are safe when I sell my vehicle?
Answer

The safest payment methods when you sell your vehicle are funds you can independently verify before you hand it over, such as:

Be cautious with peer-to-peer payment apps, online payments and other electronic payment methods. Some transactions may be disputed, reversed or canceled after they initially appear successful. Never sign over your title or release your vehicle until you have confirmed the funds have cleared.

Question A payment showed up in my account, then disappeared weeks later. Do I still owe my balance?
Answer

Yes. Some payments can be reversed, even after they appear complete. If a payment is reversed, you will still owe your remaining balance.

Question How can I sell my vehicle safely?
Answer

To sell your vehicle safely, verify the buyer and the payment before you hand anything over.

A few habits help:

Question What should I do if something feels off or I think I have been scammed?
Answer

If something feels off, walk away. No sale is worth risking your vehicle and the money you still owe. If you have already accepted a payment you are unsure about: