You have several options; sending a message through MyAccount may be most convenient for you. If you’re logged in, we immediately know who you are and can answer your questions promptly during business hours. Message our concierge team online or through the Cadillac Financial mobile app.
Call 1-877-223-5893 (877-2CF-LUXE) to speak with a concierge.
Connect With Us
Yes, you will be able to access your accounts through both Cadillac Financial and GM Financial.
All Cadillac lessees originating from a Cadillac dealership should have access to Cadillac Financial. If you financed, your Cadillac must be new or certified pre-owned from a Cadillac dealership. Connect with our dedicated Concierge Team if you are having issues accessing your account.
Connect With Us
Cadillac Financial currently doesn’t offer an option to make a principal-only payment. If you pay more than your monthly payment (depending on your payment history), your billing statement may show that your next payment amount is less than the scheduled amount, or it may show that your next payment is not due until a later future date. Even though your billing statement may reflect that you owe less than the full monthly scheduled payment, you may choose to pay the scheduled payment amount or more than the scheduled amount. Or, you can pay the reduced amount shown in the billing statement, depending on your goals. If you'd like to pay less interest or pay off your account sooner, you can always pay more than what’s reflected on your statement. If monthly payments are consistently made prior to the scheduled due date or more than the amount due is paid, less interest accrues on the unpaid principal. Therefore, the final payment may be less than the scheduled payment amount listed on your contract and the account may be paid off sooner.
There isn’t a limit to the number of extra payments that can be made per month. To check on your payment, chat with us in MyAccount or call the concierge team at 1-877-2CF-LUXE (1-877-223-5893). 1This does not apply to lease accounts.