You have several options; sending a message through MyAccount may be most convenient for you. If you’re logged in, we immediately know who you are and can answer your questions promptly during business hours. Message our concierge team online or through the Cadillac Financial mobile app.
Call 1-877-223-5893 (877-2CF-LUXE) to speak with a concierge.
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https://www.cadillacfinancial.com/en-us/myaccount/login.html
Yes, you will be able to access your accounts through both Cadillac Financial and GM Financial.
All Cadillac lessees originating from a Cadillac dealership should have access to Cadillac Financial. If you financed, your Cadillac must be new or certified pre-owned from a Cadillac dealership. Connect with our dedicated Concierge Team if you are having issues accessing your account.
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If your account is not past due, you have the option to make principal-only payments in MyAccount. Simply specify the amount to apply toward your principal balance on the payment screen. The payment will first apply to any unpaid interest on the account, then any remainder will apply toward the principal balance.