For retail customers, full coverage is required on your vehicle.

For lease customers, required coverage includes the following:

• Bodily Injury Coverage with $100,000/$300,000 limits
• Property Damage Coverage with $50,000/$500,000 limits or combined single limits
• Collision, Fire, Theft and Comprehensive coverage with a maximum deductible of $1,000

Ask your insurance company when they will send the check to Cadillac Financial. Once Cadillac Financial receives the insurance check, it can take three to five business days to process.

Guaranteed Asset Protection (GAP) may help pay off your vehicle financing if your vehicle is totaled and your insurance pays less than what you owe.

Insurance companies declare a vehicle a total loss when damages cost more than its cash value, meaning it would cost more to repair the vehicle than it’s worth. A vehicle may also be deemed a total loss if it’s stolen and not recovered. After a total loss, the insurance company will pay what they determine the vehicle is worth.

GAP coverage is an ancillary product that could pay a portion up to the remainder of the balance owed, but it may not cover additional charges added to the account such as late fees or property tax. GAP coverage is optional and not required to obtain financing.

Total Loss: If there is an overage on the account after the insurance check is applied, a refund will be released within 15 business days.

Insurance Repair: Once repairs deemed necessary by the insurance company are completed and the required documents have been received and verified, a refund will be processed in three business days. The funds will be sent to the body shop repairing the vehicle unless proof that the repair bill has been paid is received by Cadillac Financial.

To request a cancellation quote or to cancel an eligible product that was financed through Cadillac Financial, please contact your originating dealership or the product’s program administrator to begin the process. If your product brand is listed below, the applicable program administrator’s contact information is provided for your reference.