Complaint Submission Form

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Browse our frequently asked questions for quick assistance:

• Making a payment

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• Account questions

• Setting up automatic or recurring payments

• Payoff information

• Getting your title

Need personalized assistance?

Contact our Concierge team at 1-877-223-5893 or 1-877-2CF-LUXE or email us at Concierge@cadillacfinancial.com.

Customer Service Hours:

Mon-Fri
7 a.m. – 6 p.m. CT
Sat 9 a.m. – 1 p.m. CT

If you still have concerns, please submit a complaint.

Complaint Submission Form

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Thank you for submitting your complaint. A Cadillac Financial representative will review your complaint and follow up with you using the preferred contact method that you selected.

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